Inclusive Strategies:
Best Practices for Forming and Maintaining a More Inclusive Work Environment
Menu of Sample Action Items: (Are you doing any of these things?)
 | Steering committee is formed (All activities driven from inside – employee driven)* |
| Regular Attitudinal Surveys (benchmarking) |
| Needs Analysis or Diagnosis is conducted (Prior to doing anything) * |
| Diversity Training – awareness & skill-based |
| Gender Equity and Leadership Training (Sexual Harassment Prevention) |
| Mentoring Training (Inclusive, selective and prestigious) |
| Management Training and Development (talent pool) |
| Brown Bag Lunch Programs (continuing education) |
| Reward & Recognition (Advancement, Performance Management, Promotions) put your money where your mouth is * |
| Problem-solving, conflict management, active listening - provide skill kit or tool kit |
| Study your customer – Who is your customer? Your increasingly diverse customer base is studied and analyzed |
| Best practices constantly studied – What are other organizations doing (within industry and outside industry)? |
| Family friendly policies are studied and put in place (flex place/time, telecommuting, job sharing, paternity leave, daycare, eldercare, etc.) * |
| Affinity or network groups are supported and encouraged |
| Who are we? Do your employee ranks resemble your customer ranks? Can you provide customer service to a stranger? |
| Structured Group Interviews are put in place (for hiring) |
| Recruitment Initiatives – find and recruit more diverse staff * |
| Retention Activities (Include all forms of training and development) – keep the diversity you have * |
| Community Outreach * |
| Inclusive Work Place Resource Center (audio tapes, videotapes, books, magazines, etc.) Characteristic of a learning organization * |
| Regular Newsletter (3x/year min.) highlighting internal and external best practices (maintain momentum) * |
| Job aids – mouse pads, screen savers, posters, etc. |
| Case Study Development and Practice – application of skills |
| Multicultural Calendars Including Intranet Calendar |
| Web Page – Internal and External (visit diversitydtg.com) |
*EEO/AA initiatives clearly defined and separate from diversity and inclusive workplace activities (reduce backlash) ** Critical Success Factors (Backbone of organization-wide diversity and inclusive workplace activities and initiatives)
DTG assists organizations with all of these initiatives and endeavors.
