Menu of Sample Action Items: (Are you doing any of these things?)

	Steering committee is formed (All activities driven from inside – employee driven)*
	Regular Attitudinal Surveys (benchmarking)
	Needs Analysis or Diagnosis is conducted (Prior to doing anything) *
	Diversity Training – awareness & skill-based
	Gender Equity and Leadership Training (Sexual Harassment Prevention)
	Mentoring Training (Inclusive, selective and prestigious)
	Management Training and Development (talent pool)
	Brown Bag Lunch Programs (continuing education)
	Reward & Recognition (Advancement, Performance Management, Promotions) put your money where your mouth is *
	Problem-solving, conflict management, active listening - provide skill kit or tool kit
	Study your customer – Who is your customer? Your increasingly diverse customer base is studied and analyzed
	Best practices constantly studied – What are other organizations doing (within industry and outside industry)?
	Family friendly policies are studied and put in place (flex place/time, telecommuting, job sharing, paternity leave, daycare, eldercare, etc.) *
	Affinity or network groups are supported and encouraged
	Who are we? Do your employee ranks resemble your customer ranks? Can you provide customer service to a stranger?
	Structured Group Interviews are put in place (for hiring)
	Recruitment Initiatives – find and recruit more diverse staff *
	Retention Activities (Include all forms of training and development) – keep the diversity you have *
	Community Outreach *

	Inclusive Work Place Resource Center (audio tapes, videotapes, books, magazines, etc.) Characteristic of a learning organization *
	Regular Newsletter (3x/year min.) highlighting internal and external best practices (maintain momentum) *
	Job aids – mouse pads, screen savers, posters, etc.
	Case Study Development and Practice – application of skills
	Multicultural Calendars Including Intranet Calendar
	Web Page – Internal and External (visit diversitydtg.com)

*EEO/AA initiatives clearly defined and separate from diversity and inclusive workplace activities (reduce backlash) ** Critical Success Factors (Backbone of organization-wide diversity and inclusive workplace activities and initiatives)

DTG assists organizations with all of these initiatives and endeavors.