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Understanding and Managing a Diverse
Workforce and Marketplace
The workplace is rapidly changing. The marketplace is steadily changing
as well; we see it all around us. As the turn of the century approaches, the need to
expand what we learned from Workforce 2000 and subsequent demographic studies, is
critical. Designed for managers, supervisors, and employees, this curriculum explores
diversity in your organization by providing a safe training environment. This environment
is a forum in which to discuss your experiences (your own diversity), attitudes,
perceptions, beliefs, and values concerning such topics as race, gender, ethnicity,
culture, language, and background. The workshop starts with an exploration of your own
diversity and continues with the diversity of others who work in your organization. The
intent of the curriculum is to promote a more inclusive work environment. Please note the
curriculum is both awareness and skill-based and promotes teamwork. Participants will
develop a diversity "tool or skill kit." A combination of lecture, individual
assessment, group activity and discussion, and video case work are employed to make this a
highly-interactive workshop.
SAMPLE AGENDA
PreWork
Agenda
Biography of facilitator(s)
Diversity I.Q. Quiz (questions and answers separated)
Your own diversity (We are all a part of this conversation)
PostWork
Will be developed by the client's diversity steering committee of diversity change
agents. DTG's web page serves as a resource and is available as a follow-up training
reinforcement tool at no charge to the client organization.
Curriculum Objectives
At the end of the curriculum, participants will understand what they didn't understand
before and take advantage of new opportunities in the work place and marketplace.
Participants will take personal responsibility for their own actions and be able to create
a more inclusive work environment.
Participants will:
- Be able to define and understand what is diversity (develop a common understanding)
- Be able to understand the impact diversity has on their organization and marketplace
- Be able to understand why diversity and workplace inclusivity are so important
- Be able to understand their role - what is in it for them as an employee as well as for
the organization as a whole
- Be able to understand their role - what is in it for them as a manager and a leader
- Be able to promote and support a more inclusive work environment
Duration
1 day for all employees, supervisors, managers, leaders
2nd day for supervisors, managers, and leaders
Agendas
DIVERSITY AWARENESS--DAY ONE--All Employees
- Review Objectives, Ground Rules, and Expectations
- Determine Ground Rules or Code of Conduct
- Diversity Diagrams - Icebreaker
- Diversity Signatures - 2nd Activity
- Demographics - Work force and Market Place trends
- What is Diversity?
- Impact of Diversity - Video
- Diversity in Your Organization
- Values Clarification (optional / time permitting)
- Diversity Skill or Tool Kit Building
- Action Plan / Video
DAY TWO--Supervisors, Managers, and Leaders
- Diversity Skill or Tool Kit Building (continued)
- Review Day One and Reinforce Skill or Tool Kit
- Applying Skills or Tools
- Case Study Work
- What is my role - Video
- Follow Up
- Action Plan
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